The name “Moonrise” was chosen by Jessica’s young son, Keith, reflecting the family-rooted ethos that still guides the organisation today.
What began in a shared building in Middlesbrough has grown steadily into a trusted, multi-service care provider operating across the North East, Yorkshire, and beyond. As the company’s reach and services expanded—including supported living, children’s care, safe transport, and training—the need for a purpose-built operational hub became clear.
In 2023, Moonrise transitioned into a bespoke head office in Stockton-on-Tees, designed to support its growing teams and deliver a more integrated experience for staff, service users, and partner organisations. This new headquarters is a reflection of the company’s evolution: rooted in its community, built for the future, and equipped to make an even greater impact across the region.
Our Mission
At Moonrise, our mission is simple: to make high-quality care and support accessible to everyone—regardless of age, background, or individual needs.
We deliver person-centred, inclusive services that empower people to live with dignity, independence, and purpose. By working closely with families and professionals, we ensure that every care plan is tailored, respectful, and truly effective.
We’re committed to growing with the people we support—adapting our care as their needs evolve, and always striving to do better through continuous reflection and improvement.
Our Values
At Moonrise, our values shape everything we do. They guide how we care, how we communicate, and how we grow.
Empathy
Your Care Is Concern
We put ourselves in the shoes of those we support, building strong, trusting relationships with clients and families through understanding, dignity, and respect.
Caring
Your Care Is Concern
We take a holistic approach—supporting not just physical needs, but emotional and social well-being, too. Compassion is at the heart of our care.
Personalised
Your Care Is Concern
Every person is unique. We tailor our services to meet individual needs, preferences, and life goals—no one-size-fits-all care here.
Competence
Your Care Is Concern
We believe in doing things well. That means ongoing training, professional development, and a commitment to excellence in every area of our work.
Integrity
Your Care Is Concern
We act with honesty, fairness, and accountability. Our ethical approach builds lasting trust with those we support and those we work with.
Honesty
Your Care Is Concern
Transparency is key to building strong, open relationships. We communicate clearly and responsibly—always.
Respect
Your Care Is Concern
We honour the dignity and individuality of every person. We value diversity and strive to create an inclusive, respectful environment for all.
Compassion
Your Care Is Concern
We listen, we understand, and we respond with kindness. Our team is here to support not just needs, but hearts and hopes.
Compassion
Your Care Is Concern
We listen, we understand, and we respond with kindness. Our team is here to support not just needs, but hearts and hopes.