In today’s world we are becoming more aware than ever of the impact that trauma can have on a person’s life. Trauma can be due to childhood adversity, abuse, loss, neglect, or systemic discrimination, and it touches millions, often in unseen ways.
For those working in health and social care, this awareness calls for more than compassion alone. It calls for trauma-informed care. At Moonrise 24hr Recruitment Ltd, we see every day how trauma-informed practice can change lives for the better.
Trauma-informed care (TIC) is a care approach that recognises the widespread effects of trauma and blends that understanding into every aspect of support by changing the question from “What’s wrong with you?” to “What’s happened to you?”. It asks how we can help someone feel safe, empowered, and in control again and is an approach that is essential across all care settings.
Trauma itself is not rare, research shows that more than 1 in 3 adults have experienced some form of early adversity or trauma. Especially for the most vulnerable, the COVID-19 pandemic further intensified social isolation, grief, and mental health challenges, leaving us in a world where if we are not trauma-informed we risk re-traumatisation, misunderstanding, and poor outcomes.
Trauma Informed Care is guided by six core principles:
1 – Safety – Everyone feels physically and emotionally safe.
2 – Trust & Transparency – Open, consistent communication.
3 – Peer Support – Recovery is supported by connection and shared experience.
4 – Collaboration – Care is a partnership, not a hierarchy.
5 – Empowerment – People are supported to make choices and rebuild confidence.
6 – Cultural & Gender Sensitivity – Care respects identity, history, and personal values.
At Moonrise, we see trauma-informed care in action every day, whether that is in a young adult in supported living, who was once labelled “challenging,” but is now thriving after staff were trained to recognise trauma responses—not just behaviours.
Clients with complex needs, who previously rejected help, now welcomes visits from our staff because they feel heard, respected, and safe.
Staff who once felt overwhelmed are now more confident, resilient, and connected to the purpose behind their work.
Being trauma-informed does not happen overnight, it is a journey which starts with listening, reflecting, and committing to change and not just from frontline support workers but right through to leadership teams.
At Moonrise, our trauma-informed principles are embedded into; staff training and induction, care planning and reviews, client engagement and communication and recruitment and values-based matching. By doing this we are not just supporting the individual receiving care and support but also the staff supporting them by instilling a culture of empathy, accountability and healing.
In a world where trauma is common, trauma-informed care reminds us that healing is possible—when care is compassionate, respectful, and empowering.
By recognising the invisible wounds people carry from trauma, we can avoid re-traumatisation and help build strength, resilience, and trust. In a world where trauma is becoming more common it shows us that healing is possible when the care and support is compassionate, respectful and empowering.
