Celebrating a Decade of Dedication: Moonrise’s 10th Anniversary

26th July 2024 Moonrise proudly marks its 10th anniversary, celebrating a decade of exceptional care and support services.

Our journey began in 2014 in the Gwaringa’s living room where Jessica’s son, Keith, named our venture “Moonrise,” symbolising a new dawn in care. Starting from a modest office with just two desks, we’ve grown into a nationally recognised agency specialising in domiciliary care, healthcare staffing, children’s services, supported living, and transport.

Our team is dedicated to managing a wide range of mental health conditions, physical disabilities, and behaviours that challenge, ensuring a comprehensive and inclusive approach to care. We emphasise fostering positive transitions from youth to adulthood, advocating for independence and a high quality of life for all our clients.

Training and development are at the heart of Moonrise. Our comprehensive programmes ensure our staff are equipped with the knowledge and skills necessary to provide top-quality care, utilising IPBS, CPI techniques, and restrictive practices to ensure client safety and well-being. Our commitment to diversity and maintaining our good reputation remains unwavering.

Our involvement extends beyond care services. Moonrise heavily invests in and sponsors local charities, highlighting our dedication to making a positive impact in the community. This commitment is mirrored in the numerous awards and nominations we’ve received, recognising our excellence, diversity, and leadership in the industry.

Over the years, Moonrise has expanded significantly, from a small team in a corner office to a robust workforce exceeding 200 professionals. Our new home, Moonrise House, reflects our journey and our continued commitment to growth and innovation. We are also excited to introduce new initiatives, including secure transport services, specialised healthcare training programmes, and transitional supported living accommodations for young adults.

As we look to the future, our vision is to become a leading specialist in complex care, renowned nationwide. We aim to embrace sustainability, digital innovation, and community support, fostering the next generation of healthcare professionals. Our expansion plans include entering new regions within the UK and eventually Europe, setting new benchmarks in care excellence.

As we celebrate this significant milestone, we express our deepest gratitude to our incredible staff, supportive community, and all who have been part of the Moonrise family. Your dedication and hard work have been the cornerstone of our success. Here’s to many more years of compassionate service and growth. Happy 10th anniversary, Moonrise!

 

A Memorable Evening at the Daisy Chain Charity Fundraising Event

 

 

As an invited guest from Moonrise Recruitment, I had the pleasure of attending the Daisy Chain charity fundraising event at Teesside Airport on Friday, the 5th of July. Daisy Chain, a renowned charity organization, is dedicated to supporting families dealing with autism through day-to-day support, educational programs, and therapeutic activities.

The fundraising event was a crucial initiative to ensure these invaluable services continue to thrive and expand. What truly stood out was the overwhelming sense of community and generosity. Volunteers worked tirelessly to ensure the event run smoothly, while attendees opened their hearts and wallets to support the cause. The collective effort highlighted the community’s dedication to making a difference in the lives of families affected by autism.

One of the unique aspects of this event was the creative use of Teesside Airport’s spaces. The Departures area was transformed into the main ballroom, offering a spacious and elegant setting for the evening’s activities. The Arrivals area was ingeniously used as the red carpet ballroom, adding a touch of glamour and exclusivity that has never been done before at the airport. This innovative use of the venue truly enhanced the experience and left a lasting impression on all who attended.

To raise funds, the event featured exciting raffles and a lively auction. Attendees eagerly participated in these activities, contributing generously to support Daisy Chain’s mission. The raffles and auction not only added to the entertainment but also played a significant role in the financial success to Daisy Chain.

We at Moonrise Recruitment are looking forward to collaborating with Daisy Chain and supporting their mission in the future. The success of this event reaffirms our commitment to making a positive impact in our community and supporting the invaluable work that Daisy Chain does for families dealing with autism.

Apprentice to Full Time – how life changes!

Hollie has been working for Moonrise 24hr Recruitment since 2022, when she was 16 years old. She started as a Business Admin apprentice, aiming to achieve her Level 3 qualification in Business Administration. A few weeks ago, Hollie passed her end-point assessment and became a Business Admin Assistant for Moonrise. Now 18 years old, Hollie holds a Level 3 qualification in business administration.

Please read on to find out what a typical Monday is like for Hollie…

A Day in the Life: My Monday Routine

9:00 AM – 9:15 AM: Settling In

I arrive at work promptly at 9 AM. The first order of business is to settle in and prepare for the day ahead. I pull out my trusty notebook and make a to-do list, prioritising tasks to ensure the most important ones get tackled first.

9:15 AM – 10:30 AM: Managing Emails

Next, I dive into my email inbox. On average we receive (estimate) emails per day. I go through each email, flagging those that contain service user notes. If you’re wondering, the service user notes are just a detailed summary of what each service user did that day, including incidents, concerns, fluid and diet intake, appointments, etc. Once organised, I send these notes to the social workers, keeping them updated and ensuring smooth communication.11:00 AM – 12:00 PM: Office Meeting

Our team meeting kicks off at 11 AM. We gather in the main office, where each department provides updates on their progress, completed and pending tasks, upcoming schedules, and any concerns. It’s a collaborative session where everyone participates, ensuring we’re all on the same page.

12:00 PM – 12:30 PM: Break Time

Time to recharge! I take a well-deserved break, stepping away from the desk to relax and refuel for the afternoon.

12:30 PM – 1:00 PM: Email Cleanup

Post-break, it’s back to the inbox. I spend this half-hour deleting spam, flagging emails that need attention, marking those that have been replied to, and clearing out the deleted items folder to free up storage space.

1:00 PM – 2:00 PM: Property Search

This hour is dedicated to searching for properties the company can purchase for placements or supportive living. I focus on finding detached bungalows or three-bedroom houses within our budget. If I find suitable options, I arrange viewing appointments for Jess or John, who will make the final decision.

2:00 PM – 3:30 PM: Preparing for Meetings

Jess has regular meetings with social workers to discuss our care for service users. To assist her, I prepare detailed summaries of each user’s current status, including whereabouts, well-being, diet, fluid intake, medication log, and any incidents. This preparation ensures Jess can provide comprehensive updates and answer any questions effectively.

3:30 PM – 4:30 PM: Weekly Summaries

Many service user professionals work part-time and prefer weekly summaries over daily notes. I spend this time preparing these summaries, compiling all crucial information from the daily notes. These summaries are set aside to be typed and sent on Tuesday, ready for the Multi-Disciplinary Team (MDT) meeting on Wednesday.

4:30 PM – 5:00 PM: Wrapping Up

As the day winds down, I review the tasks completed, checking them off my to-do list. Any unfinished tasks are moved to the next day’s list, and prioritised as needed. This final half-hour ensures I am organized and ready for the next day’s challenges.

And that’s a wrap on my Monday! Each day brings its own set of tasks and challenges, but with a structured routine, I manage to stay on top of everything.